PRIVACY POLICY

Effective Date: February 2026
Last Updated: February 24, 2026

FinProSo, LLC (“FinProSo,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

• Visit our website

• Use our software and related services

• Communicate with us

• Opt into SMS messaging

• Engage with any of our products or services (collectively, the “Services”)

By using our Services, you consent to the practices described in this Privacy Policy.

1. IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

We do NOT share customer opt-in information, including:

• Mobile phone numbers

• SMS consent records

• Opt-in timestamps

• Messaging preferences

with any affiliates or third parties for marketing, promotional, or unrelated purposes.

All SMS originator opt-in data is kept strictly confidential.

Information may only be shared with messaging aggregators and providers strictly for delivering text messages you have consented to receive.

2. Information We Collect

We collect the following categories of information:

2.1 Personal Information

• Name

• Company name

• Email address

• Phone number

• Physical address

• Payment and billing details

• Account login credentials

• Communication preferences

• Opt-in records and timestamps (SMS, email, etc.)

2.2 Billing Information

Payment processing is handled by secure third-party providers (such as Stripe). We do not store full credit card numbers on our servers.

2.3 Data You Upload

When using our Services, you may upload or create:

• Business descriptions

• Logos, photos, content

• Email templates

• Customer records

• Appointment information

We store this data to provide the Services.

2.4 Customer Communication Records

• Appointment history

• Service inquiries

• Support requests

• Feedback

2.5 Diagnostic & Technical Information

If technical issues occur, we may collect:

• Device type

• Browser type

• Operating system

• IP address

• Error logs

• Cookie-based login information

2.6 Analytics & Website Navigational Information

We use cookies, web beacons, and analytics tools (including Google Analytics) to collect:

• IP address

• Browser language

• Pages viewed

• Links clicked

• Time spent on site

Third-party vendors, including Google, may use cookies to serve ads based on prior visits. Users may opt out via Google Ads Settings or www.aboutads.info.

2.7 Geo-Location

We do not collect real-time geo-location data unless explicitly disclosed and consented to in the future.

3. How We Use Your Information

We use information to:

• Provide and improve our Services

• Process transactions

• Communicate about appointments, support, and service updates

• Maintain communication consent records

• Enhance website functionality

• Prevent fraud and ensure security

• Fulfill contractual obligations

• Comply with legal requirements

We do not sell or rent your personal information.

4. SMS Messaging & Compliance

4.1 Opt-In & Consent

You will receive SMS messages only if you have explicitly opted in.

We maintain:

• Timestamped consent records

• Documentation of opt-in method

• Communication preference history

We comply with:

• Telephone Consumer Protection Act (TCPA)

• CTIA guidelines

• Applicable federal and state messaging laws

4.2 Message Content & Frequency

• Messages relate directly to services requested

• Frequency varies based on interaction

• Promotional messages require separate consent

4.3 Opt-Out

You may opt out at any time by replying:

STOP

You will receive a final confirmation message and no further SMS will be sent unless you re-opt in.

Opt-outs are processed immediately.

4.4 Help

Reply HELP or contact:

Email: [email protected]
Phone: (281) 949-6281

4.5 Carrier Notice

• Standard message and data rates may apply

• Carriers are not liable for delayed or undelivered messages

• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and regional carriers

4.6 SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Information sharing is permitted only with subcontractors supporting service delivery (e.g., SMS aggregators).

All other use case categories exclude text messaging originator opt-in data and consent.

5. Information Sharing & Disclosure

We do not sell personal information.

We may share information with:

5.1 Service Providers

Trusted vendors providing:

• Payment processing

• SMS delivery

• Data storage

• Analytics

• Customer support

• Fraud detection

All providers are contractually obligated to maintain confidentiality.

5.2 Legal Requirements

We may disclose information:

• In response to subpoenas or court orders

• To comply with legal processes

• To protect rights, safety, or prevent fraud

5.3 Business Transfers

In the event of merger, acquisition, or sale of assets, your information may transfer as part of that transaction but remains subject to this Privacy Policy.

5.4 Co-Branded Services

If you sign up through a partner link, certain contact information may be shared for integration purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards including:

• Encryption in transit and at rest

• Access controls

• Authentication mechanisms

• Employee training

• Regular security reviews

• Secure backup systems

• Breach notification protocols

No system is 100% secure, but we use commercially reasonable protections.

7. Data Retention

We retain information:

• As long as your account is active

• As required for contractual or legal obligations

• As necessary to resolve disputes

Deleted accounts may remain in backups temporarily before permanent deletion.

8. Your Privacy Rights

8.1 General Rights

You may:

• Access your personal information

• Update inaccurate information

• Request deletion

• Withdraw communication consent

• Opt out of email marketing

• Opt out of SMS via STOP

To exercise rights, contact us at [email protected].

8.2 GDPR (EU, UK, EEA, Switzerland)

If you reside in the EU, UK, or related jurisdictions, you may have rights including:

• Access

• Rectification

• Erasure

• Restriction

• Objection

• Data portability

Requests must be submitted in writing.

8.3 California (CCPA/CPRA)

California residents may:

• Request access to collected information

• Request deletion

• Request disclosure of categories collected

• Opt-out of sale (Note: We do not sell personal information)

Requests may be submitted via finproso.com or [email protected].

9. Public Areas

Information shared in public forums, blogs, or community areas may be visible to others and remain accessible even after account cancellation.

10. Cookies & Tracking

We use cookies to:

• Analyze traffic

• Remember preferences

• Improve user experience

• Measure service effectiveness

You may disable cookies in browser settings, but functionality may be limited.

11. International Transfers

Information is processed in the United States. Data may pass through other countries during transmission.

By using our Services, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy at any time.

Material changes will be:

• Posted prominently

• Sent to your registered email if required

Continued use constitutes acceptance.

13. Contact Information

For privacy-related questions:

FinProSo, LLC
Attn: Privacy Officer
1014 Caspian Ln
Houston, TX

Phone: (281) 949-6281
Email: [email protected]
Website: finproso.com